Comfortable and safe

As of December 15, 2020 the following measures apply: We still welcome hotelguests at TheaterHotel De Oranjerie. However, our restaurants and fitness are closed due to the measures taken by our government. On this page we you can find information about all the  measures we have taken in our hotel. We would like to ask you to take these measures into account to ensure your health and that of our employees. We hope to welcome you soon for a safe and comfortable stay at TheaterHotel De Oranjerie

View our taken measures


 

Safe and comfortable

At Van der Valk, the health, safety and well-being of our guests and employees has the highest priority. In order to guarantee your health and safety, we would like to ask you to observe the following policy during your visit to our hotel:

  • Follow indicated walking direction and hygiene measures
  • Keep 1.5 meters distance from other guests and employees
  • Do not shake hands with fellow guests or hotel staff
  • Wash your hands regularly and in accordance with RIVM guidelines
  • Use paper towels to dry your hands
  • Cough and sneeze in your elbow and turn away from fellow guests and hotel staff
  • Preferably pay with pin or contactless
  • It is mandatory to wear a facemask in our public spaces.

Do you have symptons of a cold, such as a runny nose, sneezing, sore throat, mild cough or increase to 38 degrees Celsius? Then we ask you to stay at home and not to come to the hotel.

We do everything we can to make your stay as safe and comfortable as possible. Thank you for your confidence in Van der Valk and we hope to welcome you in our hotel soon. If you have any questions, please do not hesitate to contact our reception.

With hospitable regards,

The Van der Valk family


 

Brasserie & Grand Café

Both our restaurant and grand café are closed until atleast January 19, 2021. Until then there is no way to use our breakfast buffet or to dine in our restaurant. However, we do offer breakfast to-go and dinner to-go.

Breakfast
On weekdays it is possible to pick up breakfast at our reception between 6:30 and 10:00 o'clock. On Saturday and Sunday that is possible between 8:00 and 10:00 o'clock.

Dinner
Dinner is available through order and pick-up. You can choose from our menu and pick up your order at Cerise Grand Café. However, you can not eat your meal in one of our public spaces.

Room service

Unfortunately you can not use any room service during your hotel visit.


 

Facilities

A number of facilities in our hotels are closed to ensure the health of our hotel guests.

Theater
The theater is unfortunately due to the measures closed.

Fitness
Our fitness room is currently closed.

Wellness
Unfortunately, we temporarily no longer provide in-room treatments to guarantee the safety of our guests.


 

Frequently asked questions


Can Van der Valk be open as a hotel?
Yes, according to government guidelines it is allowed to be open as a hotel. However, food and beverage outlets in our hotel are closed.

Is visiting a Van der Valk hotel safe?
Van der Valk takes your health and that of the employees very seriously. We have tightened measures within the hotel so that this can be guaranteed. All Van der Valk hotels are furnished according to the guidelines of the RIVM. As a hotel, we do everything we can to keep risks to a minimum.

As a hotel guest, can I use the restaurant facilities?
No, until at least Januari 19, 2021 our restaurant facilities will be closed. Breakfast and dinner is still possible through our pick-up point.

Is it possible to order room service?
No, room service is not possible until at least January 19, 2021.

Can I cancel or change my booking?
We use the same conditions as normal. You can change or cancel your booking free of charge up to 24 hours before check-in.