Frequently asked questions
Frequently asked questions
FAQ
Are dogs allowed in the hotel?
To ensure the comfort and tranquility of all our guests, dogs are not allowed in the hotel rooms and the breakfast area.
However, your dog is warmly welcome in restaurant Cerise during regular opening hours. We kindly ask you to keep this in mind when planning your visit.
Assistance dogs are allowed at all times. You must indicate this when making your reservation.
Is it possible to have breakfast as a non-hotel guest?
Even when you are not staying with us, we would be delighted to welcome you for an extensive and well-cared-for breakfast.
Breakfast is possible from Monday to Sunday, subject to availability. We kindly advise you to make a reservation in advance by phone through our reception.
Rates:
€22.50 per adult
€12.50 for children from 4 to 12 years old
We are happy to provide a flavorful and relaxing start to your day.
Where can I park as a guest?
For your convenience, we work together with Q-Park De Oranjerie, located directly next to the hotel. As a hotel guest, you benefit from a special rate of €8.50 per car per night.
Note: If you wish to use our special rate, please disable the automatic license plate recognition in the Q-Park app before entering the garage.
If your vehicle is not suitable for the parking garage, we kindly request you to contact the reception for alternative options.
Do you have rooms with a balcony?
Our exclusive Penthouse Suites feature a spacious private balcony where you can enjoy the views and surroundings in tranquility.
A number of rooms in the main building are equipped with a French balcony (not accessible to stand on & smoking is not allowed here). The rooms in the PTT-building do not have a balcony.
Is there a sauna or wellness available?
The hotel features a swimming pool and a modern fitness area where you can relax or start your day actively.
Although we do not have a general wellness area, we offer two special suites with a private sauna for an extra luxurious experience:
The Penthouse Sauna Suite
The PTT Sauna Suite
Here you enjoy ultimate privacy and relaxation in your own room.
Are there gift cards available?
Would you like to surprise someone with a special experience? We offer three different gift cards:
Van der Valk Gift Card - To be spent at all Van der Valk Loyal hotels (Van der Valk Exclusive is excluded).
Podium Gift Card - To be used for theatrical performances.
Theaterhotel De Oranjerie Gift Voucher - To be used in the hotel and in the restaurant.
The gift cards are available at our reception. Our staff will be happy to assist you in choosing an appropriate gift.
Is there also a smoking policy?
Smoking is prohibited in the entire hotel, including in the rooms. In case of violation, cleaning costs (€250) will be charged.